Frequently Asked Questions
FAQEverything you need to know about Filoosy
What payment methods does Filoosy support?+
Filoosy supports 45+ payment methods including MADA, Visa, Mastercard, JCB, American Express, Apple Pay, Google Pay, STC Pay, and Benefit.
How long does integration take?+
Most businesses complete integration in under 24 hours using our RESTful API and comprehensive SDKs for all major platforms.
Is Filoosy PCI DSS compliant?+
Yes, Filoosy is PCI DSS Level 1 certified — the highest level of security certification in the payment industry.
Can I accept recurring payments?+
Absolutely. Our recurring billing engine supports subscriptions, installments, and custom billing cycles.
What countries do you operate in?+
Filoosy operates across the GCC — Bahrain, Saudi Arabia, UAE, Kuwait, Qatar, and Oman.
How does pricing work?+
We offer transparent pricing with no hidden fees. Choose between Free, Professional, and Enterprise plans. See our pricing page for details.
Do you support webhooks?+
Yes, we provide real-time webhooks for all payment events including successful payments, refunds, chargebacks, and more.
How do I handle refunds?+
Refunds can be initiated via our dashboard or API. Full and partial refunds are supported with instant processing.